Gas Fireplace Service & Repair in Lexington, KY
Keep your gas fireplace running safely and efficiently with professional repair and maintenance from Barnhill Chimney.
25+
Years in Business
1,500+
Five-Star Reviews
10+
Certified Technicians
5,000+
Annual Inspections
100%
Satisfaction Guaranteed
Gas Fireplace Service You Can Count On
A gas fireplace should light the first time, every time. When it will not, or when it is simply due for its annual tune-up, our certified technicians come to your home, find the cause, and fix it on the spot whenever the part is on the truck.
We service gas fireplaces, inserts, and log sets for which we can source parts. If you are unsure whether we cover your brand, give us a call and we will let you know.
Signs Your Gas Fireplace Needs Service
Any one of these is worth a call. Most are a single-visit repair.
Won’t Light
The pilot is on but the burner never catches, or nothing happens at all when you flip the switch.
Pilot Keeps Going Out
You relight it and it holds for a minute, then drops out again.
Smells Like Gas
A gas or propane odor that lingers after start-up. Shut it off and call your utility first, then us.
Soot or Blackened Glass
Black glass, sooty logs, or a lazy yellow flame mean the burner and logs need cleaning and adjustment.
Remote or Switch Is Dead
New batteries did not help, or the fireplace only works from one control.
Noise or Weak Heat
A vibrating hum when it is off, a whistle when it runs, or a flame that no longer warms the room.
Why Have Your Gas Fireplace Serviced Every Year?
Safety
Regular maintenance identifies and addresses potential issues like gas leaks or faulty components before they become dangerous.
Efficiency
Well-maintained gas fireplaces burn more efficiently, delivering better heat output while minimizing fuel waste and reducing your energy bills.
Longevity
Annual servicing extends the lifespan of your gas fireplace, helping you avoid costly repairs or premature replacement down the road.
What to Expect at Your Service Visit
One appointment, four steps, and your fireplace is back to lighting on the first try.
Inspect
Our technicians inspect your gas log system, checking for signs of wear, damage, or malfunction.
Clean
We clean the logs, firebox, and other components to remove debris and buildup that affects performance.
Maintain
We replace worn-out parts, adjust the burner, and tighten connections for optimal operation.
Test
We run your gas log system through rigorous testing to confirm it’s functioning safely and efficiently before we leave.
Why Central Kentucky Trusts Barnhill
25+ Years Experience
Serving Central Kentucky families since 2000 with dependable chimney and fireplace care you can count on.
1,500+ Five-Star Reviews
Our customers speak for us. Over 1,500 verified five-star reviews across Google, Facebook, and the BBB.
Certified Technicians
Our technicians are certified and trained to the highest industry standards, ensuring expert care for every fireplace we service.
What Lexington Homeowners Are Saying
“I’m glad that I chose Barnhill to service my gas fireplace. He was friendly and knowledgeable. He helped me understand the workings of my gas fireplace. Everything was clean. I’ll definitely use them again for maintenance and if I run into any problems in the future.”
“Elliot did a super job servicing my gas fireplace. Professional, friendly and neat. Was able to repair my remote. Highly recommend Elliot and Barnhill Chimney.”
“Barnhill and Elliot were great and fixed my fireplace in no time! Elliot was very knowledgeable and explained everything! Definitely recommend for any fireplace needs or questions!”
Common Questions About Gas Fireplace Service
How often should a gas fireplace be serviced?
Once a year. An annual service catches worn ignition parts, dirty burners, and loose connections before they turn into a fireplace that will not light in January. It also keeps the flame pattern and heat output where the manufacturer designed them.
Why won’t my gas fireplace light when the pilot is on?
When the pilot burns but the main burner will not, the usual suspects are a weak thermopile, a stuck gas valve, a dead remote or wall-switch battery, or a wiring fault between them. Our technician tests each one on the visit and repairs the part that failed.
My pilot light keeps going out. What could be wrong?
A pilot that will not stay lit usually points to a failing thermocouple, a dirty pilot assembly, or a draft across the pilot. These are common, straightforward repairs, and we can diagnose and fix them in a single visit.
Why does my gas fireplace smell like gas?
A faint odor for a few seconds at start-up can be normal, but a persistent gas or propane smell is not. Turn the unit off, do not use switches or open flames nearby, leave the room, and call your gas utility. Once it is safe, schedule a service call and we will find and fix the leak.
What does a gas fireplace service include?
We inspect the whole system, clean the logs, burner, pilot assembly, firebox, and glass, replace worn parts, adjust the burner and log placement, tighten connections, and test the unit for safe operation before we leave.
My remote or wall switch stopped working. Can you fix it?
Yes. Remotes and wall switches fail more often than the fireplace itself. We check batteries, receivers, and wiring, and we can replace a remote, receiver, or switch on the spot when we have the part on the truck.
Do you service all gas fireplace brands?
We service gas fireplaces and log sets for which we can source replacement parts, which covers most major brands. If you are unsure about your model, call us with the brand and model number and we will confirm before scheduling.
Should I repair my gas fireplace or replace it?
If the unit is safe, parts are available, and the repair costs a fraction of a new one, repair it. If it is decades old, parts are discontinued, or it no longer heats the room, a new gas fireplace or insert may be the better spend. Ask on the service visit, or price a replacement yourself with the instant estimate on any gas fireplace on this site.
Keep Your Gas Fireplace Running Like New
Whether it’s routine maintenance or a specific repair, our certified technicians will get your gas fireplace back in top shape.
Ready to replace it instead? Get an instant estimate on a new gas fireplace or see one on your wall first.